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Privacy Policy

Last updated: January 1, 2025

1. Introduction

Teleoceans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://teleoceans.com or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or use our services
  • Contact us through our website forms
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or feedback forms
  • Request a free consultation or quote

This information may include:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Project requirements and specifications
  • Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Device information

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our digital transformation services
  • Responding to your inquiries and providing customer support
  • Sending you project updates and communications
  • Processing payments and managing your account
  • Analyzing website usage to improve user experience
  • Complying with legal obligations
  • Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:privacy@teleoceans.com

Phone:+1 (229) 471-8103

Address:
82a James Carter Road, Mildenhall
Bury St Edmunds, United Kingdom, IP28 7DE

Egypt Office:
Villa 5, Beit ElAmin, West Somid
6 October City, Egypt